Privacy Policy and SMS Terms

Introduction

At Donia LLC, we prioritize your privacy and take measures to protect your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us, including your phone number for SMS communication. By accessing our site and opting into our SMS communication services, you agree to the terms below.

  1. Information We Collect

We may collect the following personal information:
• Name, email address, phone number, and other contact details
• Information provided through contact forms, subscriptions, and opt-in services
• Cookies and browser data for site functionality and analytics
• IP addresses for site administration

  1. Protection of Children’s Privacy

This website is not directed towards children. We do not intentionally collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

  1. SMS Communication and Consent

By opting into our SMS messaging service, you explicitly consent to receive marketing messages from Donia LLC. These may include updates, promotions, offers, and other relevant information. By providing your phone number, you agree to receive recurring marketing messages at the number you provided. You understand that consent is not a condition of any purchase. Standard message and data rates may apply.

You can withdraw your consent and opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us at getintouch@doniaa.com. Opting out will stop marketing communications, but you may still receive transactional or service-related messages if applicable.

  1. Clear Re-Opting Instructions

If you have opted out of receiving SMS messages by replying “STOP” but later wish to re-subscribe to our messaging service, simply reply with “START” to any previous SMS from us, or contact us at getintouch@doniaa.com to re-enroll in the service.

  1. Data Use and Sharing

We may use your personal information, including your phone number, to:
• Send you SMS messages that you have opted into
• Communicate updates, promotions, and offers via SMS
• Analyze customer preferences to improve our services

We may share this information with trusted third parties, including agents, service providers, and affiliates, only for the purposes of delivering SMS messages and ensuring compliance with applicable regulations.

  1. Opt-Out and User Rights

You can opt out of receiving SMS messages at any time by:
• Replying “STOP” to any SMS message
• Contacting us at getintouch@doniaa.com

We will process your opt-out request promptly, and you will no longer receive SMS messages unless you choose to re-opt-in.

  1. Security and Data Protection

We implement industry-standard security protocols, including encryption and secure socket layer (SSL) technology, to safeguard your personal information. While we strive to protect your data, no security measure is completely foolproof, and we cannot guarantee its absolute security.

  1. Cookies and Browser Information

Our website uses cookies to track user activity and enhance user experience. These cookies may include first-party cookies for site functionality and analytics, as well as third-party cookies for advertising purposes. You can adjust your browser settings to disable cookies if you prefer. Please note that certain site features may not function properly without cookies.

  1. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies for more information.

  1. Dispute Resolution and Contact Method

If you believe your privacy rights have been violated or have any concerns about this policy, you may contact us directly to resolve any disputes. We encourage you to reach out at getintouch@doniaa.com. We will work diligently to address your concerns and aim to respond within seven business days.

  1. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

  1. Changes to Privacy Policy

We reserve the right to update or modify this policy at any time. Any changes will be reflected on this page. We encourage you to review this page periodically to stay informed about how we protect your information